What is a Path to Purchase? A field guide for industrial sales teams

Industrial buyers don't search for your process. They make products that contain parts that need it. Here's how to trace that chain and know when to act.

A Path to Purchase is the chain that connects what a company makes to a purchase of what you do. For a shop that sells a process (coating, molding, machining, fabrication, assembly), it is the most useful way to decide whether a visitor is worth a rep’s time.

  1. They make an end product. Read it from their product pages, not an industry code.
  2. Which contains a component: a housing, cap, bracket, frame or sub-assembly.
  3. Which needs a process: a finish, a molded part, a machined part, a weldment, an assembly.
  4. That you can do within your materials, size, tolerance, volume and certifications.
  5. Ordered by someone you can reach. Often the brand specifies and a supplier places the order.

If every link holds, there is a path. If a link breaks, you know exactly where and why.

Initiate, Investigate or Ignore

SiteSonar’s agent investigates every company that shows a signal and gives a verdict.

Initiate means a specific part is named and it matches an application you serve, even if the part is inferred from their products. Investigate means there may be a path nobody can see yet, so a person should dig in. Ignore means a link broke early.

A named part with a matching application is a path. “Probably” without a part is a question.

Then read the signal

A verdict tells you whether there is a purchase to win. The signal tells you when to step in, based on what the visitor actually did:

  • Echo: light research. Send the matching application page.
  • Contact: evaluating. Reply with an expert answer this week.
  • Lock: converted or about to, through your quote page, an RFQ or RFI, a sample request or a call. Call today.

Careers-page visits, students and vendors are Noise: not buyers at all.

Purchases start with a conversation

Every purchase starts with a conversation, and every conversation starts with a conversion. For a job shop that conversion is usually an RFQ with drawings. For a component maker it might be an “ask an engineer” form or a sample request. For a catalog seller, a cart or an account application. Know which conversions you offer, and the path tells you who is about to use them.

Three examples

  • A spirits brand → plastic closure → metallized decorative finish → a vacuum metallizer. The brand specifies; the closure supplier orders.
  • A test instrument maker → plastic housings → conductive EMI coating → a shielding shop.
  • A cobot maker → end-effector brackets → CNC machined aluminum → a machine shop.

How to use it on Monday

  • Write down the end products and parts your work goes into, not only the industries you serve.
  • Add brand owners and their suppliers as buyer types.
  • For every new lead, write the chain in one line. If you can’t, it’s an Investigate: ask one question.
  • Match what you send to the signal, not to the size of the company.
See it on your own site

SiteSonar runs this analysis on every company that visits your website.

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Keep reading

Purchases start with a conversation. Conversations start with a conversion. SiteSonar shows you who's about to convert.