The Path to Purchase

The B2B buyer journey, traced company by company: the chain from what a company makes to a purchase of what you do. SiteSonar traces it for every company that visits your website, then tells you how close they are to converting.

The five links

A purchase needs every link in the chain.

Industrial buyers rarely arrive saying "we need your process". They make something, that something contains a part, and that part needs work a shop like yours does. SiteSonar checks each link in order.

1 · They make

An end product

Read from their own product pages, not an industry code. "Test instruments", not "electronics".

2 · Which contains

A component

The housing, cap, bracket, board or sub-assembly inside that product.

3 · Which needs

Your process

Coating, molding, machining, shielding, assembly: the work that component requires.

4 · That you can do

Within your limits

Material, size, tolerance, volume and certifications you actually handle.

5 · Ordered by

A specifier and a buyer

Often different companies and different tiers: the OEM specifies, the tier above you places the order. See the ladder.

Where the path ends

Purchases start with a conversation. Conversations start with a conversion.

The end of the path depends on how you sell. You tell SiteSonar your conversion points, and every lead's signal and next step follow them.

How you sellWhat "ready to buy" looks likeThe conversation it starts
Job shop, contract manufacturerRFQ with drawings or CADQuote review with an estimator
Engineered componentsRFI, "ask an engineer", sample requestApplication call with an engineer
Catalog and stock productsCart, PO, account applicationAccount setup and first order
Sold through distributorsWhere-to-buy or distributor lookupHand-off to the right distributor rep
Existing customersReorder, blanket PO, new part numberAccount review, expansion
Trace a path

Pick an example. See a path SiteSonar would find.

Ø38 2 · PLASTIC CLOSURE which contains 3 · METALLIZED DECORATIVEFINISH which needs → YOUR PROCESS 1 · BOTTLED SPIRITS they make 5 · BRAND SPECIFIES, CLOSURESUPPLIER ORDERS
CompanyNorthline Spirits Co.
VerdictInitiate
SignalContact
ActionReply this week
Northline Spirits Co. InitiateContact
Next step
Reply this week with the decorative closures page and offer a sample run.
Path
Bottled spirits → Plastic closure → Metallized decorative finish
Part inferred from their product pages.
Ask them
"Are your cap finishes done in-house or by your closure supplier?"
Ordered by
Brand specifies, closure supplier orders

Example companies are illustrative.

The agent's verdict

Ignore, Investigate, Initiate.

Our agent investigates every company with a signal and decides what to do with the account.

Initiate · I3

The path is clear: a specific part is named and it matches an application you serve. Start the conversation.

Investigate · I2

Something may be there that our agent couldn't see. It runs a second, targeted pass, then shows a person what it checked and where it got stuck.

Ignore · I1

Investigated, no path: they don't make physical products, sit outside your limits, or are on your skip list.

Signal

How strong a signal they give, from what they actually did.

Signals follow the calls to action industrial sites already have. A real form fill or download always beats a guess from page views.

SignalWhat it looks likeWhat to send
Noise S0No buying behaviour, or a job seeker, student or vendor selling to you.Nothing. Kept out of sales email.
Echo S1Light research: one short visit, an application page, a catalog or brochure download.The matching application page or case study.
Contact S2Evaluating: return visits, real reading on capabilities, materials or quality, "ask an expert" questions.A direct reply from someone technical.
Lock S3Converted or about to: quote or contact page, RFQ or RFI form, sample request, cart, distributor lookup.A call today, with the checklist for that endpoint.
The Sonar Reading

Verdict × signal sets the action.

The verdict tells sales whether there's a purchase to win. The signal tells them when to step in. Strong behaviour is never skipped, even when the agent found nothing.

Echo S1Contact S2Lock S3 Initiate I3
Send the page application page, case study
Reply this week expert answer
Call today endpoint checklist
Investigate I2
Watch agent rechecks
Investigate a person takes a look
Call and find out ask what they need
Ignore I1
Skip
Skip
Review today referral or a miss
Why not just industry codes?

Codes and data-provider bios describe the company, not the parts inside its products. A distiller's bio talks about vodka. The cap that needs your finish is only visible on its product pages.

Guarding against over-reach

Not every consumer brand is a buyer. Inferred parts are labelled as inferred and never override your hard limits (a metal part for a plastics shop stays out). "Probably" without a named part is Investigate, not Initiate.

Purchases start with a conversation. Conversations start with a conversion. SiteSonar shows you who's about to convert.